Quinn C.’s Reviews of DressLily & more

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DressLily

Discount Clothing

“SCAM!”

11/10/14

SCAM! Luckily I ordered via PayPal and I will be filing a claim with PayPal soon!. First the website says 10-20 days in shipping but the customer service person Allison said 15-45 days then later when I asked about my order. They change it to 45-60 days. I told her I will NOT wait Any longer and I was filing a claim with PayPal. I thought since I saw their ad on Facebook that they were legit but NOPE! They want your money and they are scamming you!

Tip for consumers:
FO NOT ORDER FROM THIS SITE!

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Thank you

CustomerService R. – DressLily Rep Over a year old

Dear Quinn C.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Could you please offer us your order number so that we can check for you?

We would be grateful if customer could please continue the communication with us in support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.

Best Regards
Customer Service from Dresslily.com