Purbali D.’s Reviews of DressLily & more

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DressLily

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“Why is the delivery so slow!”

8/2/15

I love the clothes and prices on the site and I have ordered once before, but why does it take sooo long! It has already been more than 44 days, I have no idea where most of the consignment is (except for one item in the long list of 9). I agree that I chose free delivery but that was supposed to take maximum of 25 days. I even paid $2 extra for the parcel status updates but it hardly ever changes. I just hope it arrives before I move to another city in a while, or I will just bid my goodbye to my money and never order from Dresslily again.

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CustomerService R. – DressLily Rep Over a year old

Dear Purbali,

I want to start by extending our thanks to you for providing your extremely valuable feedback to us.

We have contacted the shipping company for the updating of parcel situation, please keep communication at the ticket.
If you have any issue, please feel free to contact us at http://support.dresslily.com/

You are a valued customer, and we are committed to providing you with the best service possible.

Best Regards
Dresslily Customer Service