priscilla l.

I had a reservation for 3 nights and after arriving at the hotel 9 hours of travelling later they tell me my reservation was cancelled by "get a room" its a holiday weekend and all other hotels were booked I was left in a city I don't know - no where to go at 3 am with a two year old after traveling such a long time! Meanwhile my reservation was canceled but they still took my 322 dollars! No one can tell me why it was canceled either! When I called to find out what they can do for me their offer is a 50 dollar credit next time i book with them! I will never ever book with this company again! Nor will I recommend them to anyone and will post my story everywhere I can! Worst experience ever! Extremely stressful and really not helpful! Do not bother calling these people!