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Pinaki M.

Contributor Level

Total Points
112

1 Review by Pinaki

  • BikesDirect

12/22/14

This site not only sells quality bikes for a bargain price but also they have a good customer service. I bought my bike and UPS kind of lost it and I picked it up after several days as they were showing incorrect delivery dates in tracking. However, upon contacting Bikesdirect they created a service request with UPS. Finally as I suffered a delay they surprised me with a great gift. Moreover they always got in touch with me. As it's a small business they may not have 24 hrs customer service phone number but they communicate with email always.

Service
Value
Shipping
Quality

Pinaki Has Earned 12 Votes

Pinaki M.'s review of BikesDirect earned 12 Very Helpful votes

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