I have been a member for almost 10 years. 3 weeks ago my credit card got hacked. I went into all the places I used it and deleted it. I was issued a new one, went in to add a new card to Pog and they refused it. My husband tried his 3 cards, all refused. I still had weeks left on my Pogo account. Try to contact this company, its impossible. Emailing is out of the question and forget their Pogo email Help, that is ridiculous. So here I am 10 years into this site, and now with 3 weeks left, suddenly I can't renew or entire any credit card. Save your 40 bucks people, if the site has no customer service, don't waste your time...