Phylan J.

Right before christmas I ordered a video set that was priced at $70 on sale. I purchased the order on the 23 of December as a gift for someone very close to me. The next day, the price of the video set dropped down to $50. I never recieved a confirmation email, so I decided to call the number provided only to be told that my package was on backorder until Janurary. I understood the problem, so I gave it time. Then in Janurary I recieved a email stating startrek.com would be changing the sit due to copyright infringment. I wrote an email to the email listed on the site explaining my dilemma and why my card has been charged. I then recieved another email two days later stating the problems dealing with my package have been resolved. I have yet to recieve the video set I paid for. I feel jipped to be honest and will not be having business with this site any longer.