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Phuong H.

Contributor Level

Total Points
182

1 Review by Phuong

  • DietaryHerb

9/23/13

I made a purchase on this website, their shipping policy said it ships in 3-7 business days. I got a confirmation when I order, that my credit card has been charged, and 7 business days later, no word from them. I contacted them after 7 days to follow up, no answer. Contacted them again, still no answer. After 2 weeks, i filed a dispute with my credit card company for investigation. My credit card company investigated and 2 weeks later, i received an email from them that my order has been shipped with no tracking info. However, couple days later, the package arrived. The problem is: I ordered 6 bottle of vitamins with 6 month supply, and all of them are expired in 2 months. I contacted them and they promised to give me 50% discount on the 4 bottles that are going to expire and ask me to close my dispute. On their email conversation, they never leave their name or phone number. My credit card company closed the dispute because they provided the tracking information, I contacted them again to ask for the money and they never responded to my emails again. Now I'm stuck with expired bottles and never have my money back.

This website is a SCAM. It might be a little bit cheaper but it's not worth it. Avoid the trouble and stay away... Treat customers like trash, they should close the door. They do business under VITAMIN.MX *******427 NJ

Phuong Has Earned 2 Votes

Phuong H.'s review of DietaryHerb earned 2 Very Helpful votes

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