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Bought a Brooks Brothers gift card for my wife's birthday. When she tried to use it on their site there was no fund in it. Called BB and they said to wait another 48 hours for the fund to clear. That already felt so wrong since it was a gift to my wife. Called 2 days later and got sent around, finally some woman picked up and said she could help remove the restriction on the card and release the fund. After all the money spent and all that work, it was not worth it anymore and I wanted a refund. They refused and I had to dispute through my bank.
Phong L.'s review of Brooks Brothers earned 2 Very Helpful votes
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