After reading the different comments on this site, i was a bit skeptical about when i would receive my shipment. I decided to e-mail Jeff and his response time was very quick, after my shipment was shipped out he immediately e-mailed me a confirmation number. Although the site said i should receive my shipment anywhere from 10-15 days, it only took 5 days. This is a business worth purchasing from, they are quick and reliable. I highly recommend buying from tygerpipes.com.