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Good buys can be had, but oftentimes if the price is "too good to be believed" on gemstones, trust your instincts. I've bought a few items where the hosts raved about the quality of gemstones and received product that have weak color or visible inclusions. Fortunately there is a 30 day return policy, but you aren't refunded for shipping. They also text and email FAR too often.
Products used:
Rings
Phillip E.'s review of JTV earned 4 Very Helpful votes
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Hello Phillip, we thank you for providing your review. We strive to offer quality products that our customers are 100% satisfied with, and we are very sorry to hear that you were not pleased with some of your purchases. Our goal is to provide excellent service to our customers, as well as quality products that are accurately depicted on air. We do offer detailed item information that can help you make an informed decision about your purchase. You can view this information on our website www.jtv.com under the product description, or you can give us a call at 800-619-3000 to speak to our Customer Care team for this information. You can also visit our website to unsubscribe to all emails or just certain emails of your choosing to make sure you are getting the emails from JTV that you need. Please contact us at 800-619-3000 or by email at customercare@jtv.com if you have any additional questions. We do respond back to emails, but it does take up to 24-48 hours for us to get back to you. Thank you again for taking the time out to write this review.