- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I Ordered a flower arrangement to be hand delivered to my Mum in Ireland for the day before mothers day 14th March 2015.
Nothing turned up...
I tried their live chat and got through to Jessica Watt after I explained my situation she ignored me. I have requested a full refund.
Terrible customer service all round. I will never use this company again and shall inform everyone else of the same.
Tip for consumers:
Never use it!
Philip S.'s review of PickupFlowers earned a Very Helpful vote
Philip hasn’t received any thanks yous.
Philip doesn’t have any fans yet.
Philip isn’t following anybody yet.
Empty.
I paid a premium for flowers to be delivered to my mum the day before Mother's Day....
Scam! Don't use them! Would give zero stars if I could! I've been calling and emailing and trying...
Dear Philip,
We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.
Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.
Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.
Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com