P G.

See below for what I plan to post on every social media site! My mother is paying for a hotel room for me, and you guys have been HORRIBLE for her to work with! Again, this is what I plan to post unless you would like to resolve this situation immediately. From the other reviews I've been reading, you don't need any more bad press!
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Here are the reasons why not to use this site:

1. I made a hotel reservation on 9/03/15 for 9/18/15. Only after the reservation was confirmed did I see in the fine print "This reservation must be canceled by AUGUST 8,2015 in order not to be charged for a one night's stay. In other words I would have had to cancel A MONTH BEFORE I made the reservation to have avoided the paying for the room. I was trying to cancel OVER a week in advance of the arrival date, but was told they would NOT cancel it, and I was already charged for the two night stay.

2. When I tried to contact getaroom by phone, everyone I talked with had a strong accent that I had great difficulty understanding, and I was on hold a considerable period of time, switched from one person to another, asked for not only a confirmation number but also a 12 digit "booking reference number".

All said and done, my credit card was already charged as soon as I made the reservation. I called the hotel and they said they were very sorry that there was nothing they could do.

NEVER use getaroom.com to make reservation. I certainly will never again use them.