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I purchased a counterfeit cell phone, when I went back to the company, they had me send all kinds of information and then told me the Seller said it was not counterfeit and to contact the Seller, which of course was another dead end. Absolute rip off!
Tip for consumers:
Do not buy from this site
Products used:
None, it was a counterfeit phone!
Bought counterfeit phone based on reviews that said it was safe. IT'S NOT. Sent in a dispute and they said to contact the counterfeit phone Seller? Really? Just DON'T DO IT!
Tip for consumers:
Don't use this site. They're selling counterfeit stuff. Waste of time and money.
Products used:
Bought a cell phone
Hello Cindy K.,
I'm sorry to hear that you receive a counterfeit item. Please provide us your order number. That way, I can check the status of your order and we can provide the correct resolution to your concern.
You can contact us through Facebook live chat for real-time assistance: https://www.facebook.com/dhgate
Regards,
Mich
Customer Service
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hello Cindy K.,
I'm sorry to hear that you receive a counterfeit item. Please provide us your order number. That way, I can check the status of your order and we can provide the correct resolution to your concern.
You can contact us through Facebook live chat for real-time assistance: https://www.facebook.com/dhgate
Regards,
Mich
Customer Service