Petya G.

I will NEVER order again from this website! My order was placed in May 2013 and is still not delivered! Their chat person reply is the same for the last 3 months - "we will need time to check with the posts". He refused to ship the items again to me and refused to refund me, even I agreed this to be done with points for shopping at your own website!
I'm sick of them and I don't care how they will resolve this issue anymore!
They suck, not only because their delivery terms are all a lie - they suck because they can't resolve their customers' issues at all. They wish on luck and that's it! They'd better fire all your chat operators and place machines on their places - they will be as effective as the staff is - simply pass the sentence "we will need to check with the posts" every 2 mins and you will get to the same result.
Also, all the electronics I've bought from them (tablet, phones) are having problems after a month or two of use. When asked about the guarantee, the TD staff recommended me to find someone to repair my items here and pay additionally for it! So basically, there is no guarantee or repair service if you have the bad luck of receiving damanged or defective items. My Ainol tablet came with a defective screen and TD told me they can't do anything about it - the best was to ship it back to them and EVENTUALLY receive it back, repaired, within at least 6 months.