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Petra C.

Payson AZ

Contributor Level

Total Points
86

1 Review by Petra

  • Costco

1/12/24
• Updated review

We have been customer's for many, many years. I have to say. The quality of food and clothes went down hill. We spend anywhere from 400.00 to a 1000.00 dollars every time we go. Thats because we live in Payson. So if something is spoilt or not good, we can't just go in the car and return it. Since the closesd store is in Mesa. So we stuck having to throw it out if it is food. And that happens alot. Costco used to take pride in quality. Now no more. We purchased coconut butterfly shrimp. You would think, the shrimp should be bigger the average. Little shrimp with lots of batter and coconut. A shame if you ask me. Specially sine they cost enough. I'm going to try Sam's club next. Very disappointed

Service
Value
Quality
Really Upset
3/18/20
• Previous review

Went today to Costco on Costco Dr. In Tucson. I'm Handicapped. Standing in that Line is just Outrageous. Then you get in to the Store. No Toilet paper, No paper Towels, No Meat. So I was happy to see they still had frozen Chicken. Get to the Register, turns out, only one pack per Family. I had 2. The Cashier was very rude. It's like he got pleasure from this. I spoke then to one of the Manager. He seam to care even less. Now, I'm nit a hoarder. Standing that long in line, then not even get what you came for. Is pretty upsetting. I live 25- 30 min. Away Tucson. I can't go every single day in to Costco. But one thing I know for sure. This Hoarders will go every day back to Costco to get what there want. What is left for People like us.? I don't see any difference letting people all at once in, or little by little. All I know, Costco needs to do something for Seniors and Handicaps. We get the short end of the stick. To me, it is torture to have to stand that long in line to get in to the store. I'm askingCostco, to think about the Seniors and the Handicaps. Thank you

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