Peter T.

Ordered a Nikon P310 on September 23rd, received an email a week later saying they were trying to getting touch but couldn't reach me (no message on my answering machine). I called back and the representative said something about verifying my street address even though I completed the form with my full address. Then the agent tried to sell me a new battery indicating that the one with the camera only lasted 20 minutes. I said I had already bought one (which I had). The representative said my order would be processed. As of Nov 6th, no shipment, no email, no communications from AJ Richies; when I tried their 800 number a few ago, the message was that they were not taking phone calls! Fortunately for me, I just had to contact my credit card company and dispute the charge, citing goods not received. While I was waiting for my order, I researched AJ Richies on the web and saw the large number of complaints so I was not surprised when I hadn't received my camera after three weeks passed, and then four weeks. I suspect the positive reviews are simply AJ Richies staff countering the real negative feedback with their fraudulent claims of great customer service.