Peter J.

Deceptive business practice
Late last night (8/6/2014), when I searched for 5 air tickets (4 adults and 4 child) to Beijing China at Cheapoair.com. It showed a price of $ 763.8 per adult and $672.2 per child. After I verified the flight schedule and entered all the passage names, DOBs, home phone number, email address, credit card number, I click the "book" button. I got a message that one of the flights is not available, asking me either go back or start a new search. However, when I went back. All flights on that day displayed "SOLD OUT". A few minutes late, My home phone rung and a lady from Cheapoair.com was calling me. She asked "what prices are you looking for?" I replied "the price you showed on your website a moment ago" she said "I will see what I can find for you." She asked me to "wait for 2 minutes". I was put on hold. After a few minutes, she called back and offered a price of more than $850 per adult for the same flights which were first available on the website then became ‘SOLD OUT". I responded "Thank you. I will look at other places" She again asked "what prices are you looking for" I answered "not at the price." She said "I will take to my manager and see lowest price we can offer you." Again she asked me to "wait for 2 minutes". I was put on hold. She came back with a price around $800 per person. I didn't take the offer. Cheapoair.com had no intention to honor the price initially listed on their website. They just use a low price on the website to get people's information and then they try to charge people a higher price. What a deceptive business practice! What a waste of time! I will not trust them anymore. I am able to book the same flights through a travel agent today.