Pete M.

UTTERLY DEPRESSING/DIRTY/TOTALLY OVERPRICED never again!

Air BNB act only as in intermediary, with No authority or real concern, Basically AirBnb ask you to sort it out with the Owner,

The review on your site are from his relatives. Not impartial reviews at all.

UTTERLY DEPRESSING/DIRTY/TOTALLY OVERPRICED never again!

Feb 4th 2016
We arrived after a long journey. (India to Kenya) On arrival at the 'Turquoise Villa' our hearts sank,
The grounds were poorly maintained, the property was dirty, poorly maintained, and completely unloved, dirty kitchen, dirty kitchen utensils, dirty cooker, dirty fridge etc etc etc
Ripped curtains on the main entrance.
Bedrooms, grubby, dimly lit grubby, linen, grubby towel grubby bathrooms etc etc etc
The 'host' is NOT the owner, he is a neighbour who owns other properties next door, (Much Better quality) he showed us one of his properties, which we immediately agreed to move into the next day.
Air BNB act only as in intermediary, with No authority or real concern, Basically AirBnb ask you to sort it out with the Owner,
When the Owner clearly has no interest in the property.
We asked for a refund for the 1 night we had to stay as we had arrived late and it was getting dark - He Refused.
We moved the next day, The review on your site are from his relatives. Not impartial reviews at all.
As we left the property next door, we could see that Villa Turquoise was having the roof removed - need I say more.
In addition AirBnb claims the property has Washer, Drier, Internet
NO IT DOES NOT!
A VERY POOR EXPERIENCE