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No real ability to follow up on orders. Number provided goes to voicemail even though message says staff available from 10am - 3pm PST. No return calls and it's a rare time that "staff" actually answers. Wouldn't purchase from them again.
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This guy ordered a masturbator and a lubricant on February 15th. We sent him the product by fed ex and tracking number is: 627662105686 and was delivered to Sylmar CA 91342 on februrary 20th. We looked into his claim and he called us twice. First time he called when we were helping others and it says that on voicemail. If you call during business hours then our staff are helping other people. He called again one more time and someone helped him on the phone.