I am writing to express my deep disappointment and frustration with the recent incident I experienced while attempting to use one of your digital coupons at Jack in the Box. This incident has left me feeling upset, embarrassed, and questioning the legitimacy of the Entertainment Coupon Club.
As a loyal member for over five years, I have always appreciated the savings and benefits your club offers. However, yesterday's encounter at Jack in the Box has shaken my confidence in your service. The manager at the restaurant claimed they had never done any business with the Entertainment Coupon Club and accused me of attempting fraud. This not only left me feeling ill but also caused immense embarrassment in front of other customers.
Upon returning home, I immediately attempted to contact the Entertainment Coupon Club to resolve this issue. Unfortunately, I discovered that there is no phone number available to speak with a representative or the corporate office. This lack of direct communication raises concerns about the transparency and credibility of the club.
At this point, I can only conclude that the Entertainment Coupon Club may be issuing fraudulent coupons, as Jack in the Box alleged. However, I am still hopeful that someone from your team will reach out to me to address this matter and provide evidence to prove the club's innocence. If this can be done successfully, I would gladly reconsider renewing my membership.
Until then, I feel compelled to warn others against purchasing an Entertainment Coupon Club membership. The absence of live customer support and corporate contact information, coupled with the incident at Jack in the Box, make it difficult for me to recommend your club to anyone.
I sincerely hope that someone from the Entertainment Coupon Club will reach out to me promptly to address this issue and restore my faith in the club. I believe it is essential for you to clear your name and reputation by providing a satisfactory explanation and resolution.