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I ordered 2 items. The shirt I got was not like the shirt in the photo. I also ordered a vest that was child sized. Both products were very poor quality. I cannot get a return authorization and I have tried multiple emails and phone calls. Stay away! There are plenty of reputable sites out there but this isn't one of them!
Penny S.'s review of DressLily earned 3 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Penny,
First, we want to start by saying how sorry we are about the item didn't meet your expectation.
We had replied to you in your ticket and need your cooperation with the picture, but we never received it, would you mind to check at there and send it to us?
We need to confirm this issue and avoid any similar issue happen.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best Regards
Dresslily Customer Service