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Penny O.

Contributor Level

Total Points
104

1 Review by Penny

  • LiveCareer

8/5/15

, look at the number of 1 star posts, compared to 5 star posts, a clear indication that something is out of kilter Quick run!

Tip for consumers:
Run away as fast as possible, and don't look back

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Laura T. – LiveCareer Rep

Hi Penny O.,

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me if you have any further issues. Please email me at anna.b@livecareer-support.com

Best Regards,

Anna

LiveCareer

Penny Has Earned 4 Votes

Penny O.'s review of LiveCareer earned 4 Very Helpful votes

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