Paul T.

Per our Conversation.

The definition of conversation:
An interaction with a tightly focused topic or purpose is also generally not considered a conversation.
To review the definition of conversation, please visit:
https://en.wikipedia.org/wiki/Conversation#cite_note-FOOTNOTEWarren*******-3

Per our Conversation where you disregarded all and everything mentioned in my previous email (our conversation)

Yet again you condescendingly copy and paste the:
To review our policy on extenuating circumstances, please visit: www.airbnb. Com/help/policies/cancellations_and_refunds#extenuating_circumstances

Please advise how and who i need to contact with regards to raising a complaint.
This complaint is not in regards to the nature of the refund, but the level and professionalism of your ability to communicate.

In the meantime, i shall raise awareness of the poor service with social media.
I await the requested information.

Paul