Paul S.’s Reviews of SaferWholesale & more

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Auto Parts

“I ordered a three wheel scooter and received a two...”

5/27/14

I ordered a three wheel scooter and received a two wheeler. The rep. Said it was my fault because I didn't complain before shipment. The order sheet that they sent was so different from what I ordered I thought they sent me the wrong sheet. They insisted on direct withdrawl so now I'm paying %30 restock fee, return shipping. I'm out $470 and no scooter. When i told them about the BAD reviews he said it was because of people like me and hung up on me.

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Customer-Service S. – SaferWholesale Rep Over a year old

This customer agreed to purchase a 500Watt Electric Scooter Moped on 5/9/14 and received his sales receipt within one business day of the transaction indicating exactly what he purchased. The customer can review their sales receipt and contact our company if there are any discrepancies on the sales receipt within a few business days and each concern will be resolved accordingly. This customer did not once contact our sales department after receiving their sales receipt. We shipped them exactly the product that was listed on their sales receipt. The term Moped as indicated on their receipt would immediately indicate to the customer that they would be receiving a 2 Wheeled moped with seat not a "Seg Scooter". This situation could have been resolved had the customer simply reviewed their sales receipt and indicated they wanted a different product.