Ordered two Gravity Mountain Bikes from bikes direct and could not be happier. The ordering process was smooth and easy; communication was professional and quick. The bikes showed up at my house 4 days after I ordered. Brand new bikes in the box that arrived in perfect shape.
It took me about an hour to unpack and setup the first one; which was for me. Then once I knew how things went it only took me less than 30minutes on the second one; which was for my wife.
These bikes seem to be the same quality and level as bikes I saw in local bike shops for over twice as much. I wanted mountain bikes with aluminum frames, disc brakes, button shifters, and front fork lockup. The best deal a bike shop near me for those specs was right at $700 out the door. With bikes direct I got two bikes with that level of equipment for under $700.
We are not really serious riders; but we may become more involved in the sport. If we do ever upgrade to more expensive equipment or if we want to get road bikes, bikes direct will be the first place I look.