Bought an item from them (SJ4000 Camera + backup battery). Item arrived was of horrible quality and a clear knockoff, backup battery didn't even work.
Contacted them, no help. Made a claim through PayPal, no help. Blamed me for not looking at the pics close enough!?!?! To return had to pay return shipping and re-stock fee, because they sold me fake goods advertised as real. Would've lost money.
After many back-and-forths through PayPal they (T-Mart) went and changed the listing and removed "GENUINE" from the title!
Stay away from these guys with all of your might. The deals may seem good, but they are NOT! Restrain yourself...
Worst website ever. Scammers that will blame you, the customer.
Never got my money back, camera is in the trash. Lost well over $50.00 to these animals.
Never again. TMart should be ashamed.
Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team