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Paul B.

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1 Review by Paul

WoodlandDirect

  • WoodlandDirect

7/1/22

Purchase a fire pit from woodland. After using the fire pit for a couple of times a crack started to form on top of the bowl. Contacted ( called) and talked to a representative who then sent me a case # by email. After a half dozen emails and photos of the crack they ( woodland) came to conclusion that it was our problem because burner was off center which is total BS on their end. Total unprofessional and lack of caring for the customer. I would give customer service a F & a 0 for ratings.

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