Let me cut to the chase, waste of money. Their customer services is the worst, they are just pushy sales people. For a company that is so poorly run, they sure are hard-nosed about removing bogus reviews. Their response didnt address what happened which is the review was a violation of their policy. The customer had no proof of being a customer. I have since cancelled my subscription to them and the Knot. You get buried in other vendors and low quality tire kicker leads.
Hi Paul,
WeddingWire will only remove a review from a vendor's storefront for the following reasons: violation of our Terms of Use, at the request of the reviewer, and at the conclusion of a dispute. If you would like assistance in disputing a review on your storefront, please contact us at support@weddingwire.com. We would be happy to assist you in taking care of this!
- Lauren