Paula S.

I purchased an AK-47 airsoft gun as a Christmas gift. When it was opened, it stopped working immediately on Christmas morning. I emailed airrattle support immediately on the first business day after Christmas, and heard nothing back. I emailed another 2 times, and called on several occasion. When I call, I can't leave a message or speak to a human, all I get is a message saying to email customer support, which I did and I haven't heard back! In the meantime, the dates are getting further away from the day I bought it. I paid a $#@%-load for shipping and I think it's pretty hopeless that I'll get a replacement for the gun they sent me. The boy who got this for Christmas is very disappointed and has no working gun that he got as a gift.
This site sucks- if you're reading this to decide whether to buy something from them, RUN- STAY AWAY from this website!