I always had a good experience with, them specially customer service. They always answer within a couple of minutes online while the sale is going on. They even called to my home to clarify some doubts I had. I have nothing bad to say of this company. I agree that shipping takes longer than expected that is why I can't buy gifts for other people's (e.g. Birthdays) but, by any means I consider that as deceiving.
Hi Paula,
Thank you for your kind words. I'm glad that you've found our customer service to be helpful and timely, and that you're enjoying your ideeli experience! Please feel free to reach out to us at support@ideeli.com if we can ever be of help. Thank you again.
Best,
Jason Faria
Sr. Manager Customer Service