Paula R.

When my friend and I arrived to a house we rented on Airbnb the back door had holes on the bottom and one of the living room windows was broken and replaced with a piece of Plexiglas that was kept in place with just a clip, there was a gap not securely sealed. On top of this a travel trailer backed up to the house with garbage and beers cans. There was a dump out back window and there was more. Now Airbnb did refund my money after I sent the pictures of the condition of the property however they allowed this host to repost her listing. We traveled 2700 miles only to have to scramble to try to find someplace to stay after seeing the condition of the "cozy 2 bedroom home" "feels like home". I sent an e-mail to Airbnb about my disappointment they allowed the host back on their site and there was no way for me to review this host because I cancelled the reservation. The host was Maria and is in the Fortuna Foothills (Yuma) Arizona.