Horrible customer service. I missed the "skip the month " by one day. I called customer service to see if I could skip the month. They use a foreign call center that READS you the rules of signing up for the VIP membership. Even though you are talking to a human the response is robotic. No compassion. I called to cancel my membership and I was on hold for 15 minutes. They are sending me a $50 outfit - they have no idea what size I am. Do not sign up for Fabletics. They do not care about a person they just care about screwing you out of $50 each month for their fee.