Don't use this company.
They have service outages - and then lie about them.
Moreover, they don't know about deeper issues - until I spend 2+ hours waiting to 'chat' to someone who can't fix any problems and can't provide any update on timing.
Additionally - If you ask for a contact number or to speak to a supervisor - they won't/can't do anything. They will tell you a supervisor will contact you via email in 24 hours - but as their email is down all the time - that won't do you any good!