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I ordered the one and only thing my grandaughter wanted, got confirmation order was shipped and date should receive. When did not come was told so sorry it was never shipped. When called for manager Jaime was a joke. Said his manager did not take calls and would not give me vendors indoemation. Then advised that it was lost in transit. Which is it? Can't even get story straight of why I did not receive. Out of stock so could not over night it. This company is a joke and I would not order anything from them!
Now they want to give me a 30% discount on my next order. Really, like I am stupid enough to use you again. What a joke!
Patsy B.'s review of Gilt earned 12 Very Helpful votes
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Hi Patsy,
I'm really sorry to hear that you're not happy with your shopping experience with us, completely get how frustrating this situation must have been. I really would like the opportunity to turn this into a positive experience for you.
I can see that you have not entered in your order number, if you can private message this on to me, I would be more than happy to look into this for you and see what can be done in this case.
Looking forward to hearing from you,
Áine - Gilt Service