Patrick W.

I didnt have many really BAD experiences with them until it came to ordering TVs. Ordered one for my girlfriends father, received it in damaged packaging and the remote looked like someone took a knife and put a nice big slash down the surface of it through the buttons. Called them, they issued a refund and had me send it back. Assuming it to be a one time fluke, found another TV, ordered it. It arrived with a bad sensor for the remote. Called in, they informed me the deal was expired so they didnt have any more, and they wanted me to pay out of pocket for the difference on any comparable ones. Its nice that they're sorry it happened, but it keeps happening repeatedly. They seem to have very sketchy distributors for a lot of other products as well. I had a few issues with orders taking weeks longer than they should to even ship out, much less arrive.