I typically use Bare Necessities to purchase bras since they have a big selection and I can find what I need. Along with that, anytime I needed assistance with a question, from the online chat, to a phone call, or an email, I have gotten excellent customer service every time. That's pretty amazing these days! I just contacted them about an order I placed shortly before I am supposed to go out of town. They changed the address for me and made everything so easy! That might sound small, but it's not. Try doing that with some other companies! Lol
They care about their customers.:-)
Thank you for your feedback regarding your past Customer Service experiences with us! It is our goal to make your shopping experience as Seamless as possible. Our Customer Service team works hard to ensure that your inquiries are responded to quickly and efficiently, so we are so glad to hear that we have made things right for you every time!
We appreciate your additional tips! To clarify – We do offer Free Standard Shipping on orders of $70 or more. However, we recently launched our Loyalty Seamless program, where you earn perks for leveling up. As your level increases, the spending limit decreases and the shipping eventually becomes Free, so we encourage all customers to join! It is a completely Free program, so you can’t lose! As for returns, we do charge a $5 return fee for the use of our return label. However, if there is ever an issue with your purchase, our Customer Service representatives would be happy to waive this fee. Did I mention that Free Returns are also a perk of leveling up in our Seamless program?
Thank you so much for your continued business and for being a valued Bare Necessities customer!