PATRICIA S.

Do not Order the Christmas theme Pepperment Posies arrangement being promoted if the delivery area is Niagara Falls Ontario. And if you are in other areas, check to see if they are even selling the arrangement they advertised

I ordered the deluxe size Pepperment Posies and was so disappointed as that was not the arrangement delivered, they delivered an entirely different arrangement.

When I complained to the florist I was told I should have read the 'disclaimer' that states " flowers, plants or container" may be substituted. In my case, the whole arrangement was substituted, the one delivered is not the one I ordered. It was not a christmas theme arrangement. It was simply 'red and white flowers in a red vase'.

Take a look at the website to see the image of Pepperment Posies arrangement I ordered, and this is the photo of what was delivered.

When I complained and demanded they either send a complementary arrangement of the item I ordered, or refund me the full amount I paid, all they would offer was a 20% refund of my purchase price.

Save yourself disappointment and heartache. Do not order this arrangement unless the florist guarantees this is what they are selling. And not the one in my photo.