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I ordered my prescription sunglasses and hours later still have not received an email verification. I called the *******186 and was able to verify my order. I wrote down the order number and I used the order number online with Glasses USA, Inc to track my order and got 'no order found." My checking account has been debited but still no verification of this order to my email or on their website. Frustrated and confused with this poor service.
Pat M.'s review of GlassesUSA earned a Very Helpful vote
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I love the service but the coupons you offer aren't really straight forward. ( multi150)
The return policy is great. Just could not figure out how to ipdate the prescription.
Hi Pat,
We're sorry if you encountered any difficulties receiving the order confirmation after placing your order. We're glad that our service representatives were able to provide you with the order number. Please note, email notifications can arrive in the junk box of your email. Meanwhile, your glasses have been completed and are en route to you. The estimated delivery date is Oct. 5,2021.
Our apologies for any inconvenience and we hope that you will love your new glasses.
Thank you for choosing GlassesUSA.com.
Yours truly,
GlassesUSA.com