Pat L.’s Reviews of NoMoreRack & more

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NoMoreRack

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“DO NOT ORDER FROM THIS SITE!”

2/15/14

DO NOT ORDER FROM THIS SITE! This is the worst site I have EVER used for online shopping. I ordered three items. The first, 6 satin underwire bras, came promptly and looked nice. When I tried them on however, I found they are made with a bell-shape and ride up with any movement. AT ALL. Garbage.
The second item is even worse. I ordered a feather & down bed pillow. The feathers are such poor quality that the quills poke through the fabric and stab your face. I can't believe selling an items this bad and this dangerous is even legal.
I received the third item (bed sheets) several weeks after the first two. I haven't opened them because I'm afraid I'll be disappointed with this product as well.
And don't plan to return anything - their customer service is worse than their merchandise (if that's possible)!

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Nomorerack C. – NoMoreRack Rep Over a year old

Hi Pat L.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.