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I was disappointed in a product that I ordered----the custom message had only been printed on one side, and a totally different message was on the reverse. Additionally, the printing was blurry and unattractive, so I did not wish to re-order. Customer service refunded the price of the ornament, but not the shipping, since they said I should have REMOVED the message on the reverse instead of assuming my customized message would be on both sides.
Pat D.'s review of Zazzle earned 2 Very Helpful votes
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We appreciate the feedback and wholeheartedly apologize for the experience you have had. We will have someone from our CS Team contact you shortly. Thank you.