Pat C.

I'm a new dog walker/sitter, on a long hold for a supervisor at rover.com, after speaking with two silly script-reading robots. They tried to stiff me on the full weekend I sat for three dogs, by paying me for one day only. Now, back at the same house, where I'm having to do ALL the book-keeping for them. What is the point of using an agency? Would I recommend rover.com to other walkers/sitters? NO. At the least they are amazingly incompetent, at the most dishonest. And, I had to pay them $35 for a background check! What a chump was I.

My earlier review was totally negative regarding this rip-off company and their unbelievably cheap clothes and 15% refund, among other things. Having complained to PayPal, I have now received a full refund. So friends, please: Let PayPal know! They'll take care of it. As well, Roselinlin now calls itself NoraCora and has ads popping up everywhere. Shameless, huh?

I too was ripped off by this dreadful company (who has the nerve to use the image of Dr Oz in their advert; can't be legal) when I made the mistake of ordering a specially priced skin cream; unbeknownst to me, I'd signed on for another $75 jar of the junk. I had to change my debit card. My bank did nothing to help me. Finally, the San Jose BBB rode to the rescue, after I submitted a detailed complaint. If this company has scammed you, that's the ticket: the BBB. Although the full amount was not refunded, I at least got back $68. Moral of the story: Only order from businesses you know and read the fine print (if you can find it).

Having received a gift certificate from Fresh Direct, in the course of using it I entered a labyrinthine maze of double-talk and unauthorized deductions from my debit card/bank account. The people I spoke with on the phone were rude, did not want to honor the gift certificate, and the emails in response to mine deplorably stupid. Avoid this company. I'm still waiting, days later, for my bank account to be properly credited.