Pam S.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“W T F”

1/8/16

I guess I should have read the reviews BEFORE buying from their site, my order "shipped" on Dec. 11 and am still waiting for it! They are impossible to get a hold of and the site you use to track your order isn't even real I put all my info in and it says "Parcel not found - Sorry, we were unable to find your parcel details." REALLY? I have no idea where my package is or if it was even shipped! How many bad reviews does it take before you guys do something? You don't give a crap about your customers! What kind of company doesn't post a number on their site to call so we can talk to a real person? A horrible one, that's for sure. Get your act together.

Sincerely,

Extremely upset customer.

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Helpful (4)

Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Pam,

Thank you for taking your time to write your review.

Once we have shipped the item, the tracking status will take a few days to be updated online by the shipper.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?

If any question, please email to support@rosewholesale.com or submit a ticket here: https://support.rosewholesale.com/ticket/ticket/index.

Kind regards,
Rosewholesale Customer Service