Pamela L.

I am extremely furious and disappointed, I placed my orders on 6Jul14, my orders status was still preparing when I check on 10Jul/12Jul, 14Jul. 18Jul, everytime telling me 3 - 7 days, I will receive orders. Dont know when the 3 -7 days starts. On the 24Jul, status still showing preparing. When I asked if I cancel my orders when will I get my refund since Jollychic have not prepare my orders... Without my permission, the 24/7 staff Nancy cancelled my orders... then reconfirmed my orders were reinstated and will receive my orders in 5 days... When I checked earlier another 24/7 staff told my orders was cancelled and refund was not process at all... Non stop giving excuses... Most likely, I am making a police report if I do not get my refunds in 10 days' time... minus ZERO star!..