. I was having an extreme time trying to win auctions, and my anziety was just too high, which with a broken back from my waist down, waiting to see yet another neurosurgeon... made my pain very bad. I wrote to Deal Dash for a refund. I received a reply almost immediately saying they would give me my refund, and if I wanted to try again with the bids I still had to go ahead. This is unusual, EXCELLENT CUSTOMER SERVICE! I feel so good about this company I will try again to learn the game. I worked for a large bank servicing credit cards, for 16 years and I KNOW what good customer service is. I am so impressed!