Pamela f.

The website is DreamProm.com. Please I urge anyone visiting this website to beware that this company is a scam company! They will get your money and if you are lucky you will get a defective item far different from what you thought you would be getting.In my case they got my money and did not bother to ship me a dress. This has ruined my baby girls prom and both of us are devastated. Trying to find a suitable replacement for something she had heart whole heart set on. There is hope.My bank started the charge back process.It will take a couple of weeks but I will get my money back thankfully. Just want to spare some one else this kind of disapointment.

This company is a scam! Buyer beware! I ordered my daughters dress on March 14,2014. $184.97 with shipping and handling and rush oder fee.It is now April 9,2014. I have been getting the whole run around with their supposedly live online chat. I am going to post the actual transaction from the so called live chat room and you will see how I was handled and ignored as follows:
On Wednesday, April 9,2014 1:53 PM, Provide Support <*******@providesupport.com> wrote:
Chat Transcript

Visitor: Guest
Operator: LiveHelp
Company: DreamProm
Started: 9-Apr-2014 1:14:04 PM
Finished: 9-Apr-2014 1:53:09 PM

1:14:04 PM: * Welcome! Your request has been directed to our Service team. Please wait for an operator to answer your call.
1:14:13 PM: * Call accepted by operator LiveHelp. Currently in room: LiveHelp Team.
1:14:15 PM: LiveHelp: hi
1:14:51 PM: Guest: Ordered On 2014/03/14
Order Number: **************644 when will this arrive
1:22:14 PM: Guest: I am still waiting...
1:36:20 PM: Guest: Hello...
1:40:45 PM: Guest: So this is how the "LIVE SUPPORT TEAM" operates. Funny I am not getting any support! I am still waiting...
1:52:35 PM: Guest: Still wating...
1:52:55 PM: Guest: Just want an answer about this dress...