I have shopped here for several years, but this year has been a nightmare. I placed a$1000 order knowing that bulk items would take longer than the 6-8 business days that was posted. It has now been 13 business days and nothing. First I left a message and no one returned my call. Finally got through to a person who said he would look into what was going on and no return call. Second phone call and was informed that several items were out of stock. I asked if they could at least ship what was available. She told me she would check with the warehouse to see if they could do that. Waiting to hear. I will be looking for new sources for my business.