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Unfortunately I had a rocky start with receiving my order due to some kind of computer glitch. The first two customer service reps were very nice but I never received my order. Then the third time was the charm! I got TAMARA! She fixed the glitch, told me she would make sure my order was sent out and made a follow up call to make sure I received my package! Awesome customer service from Tamara! Thank you Tamara!
Great customer service! Thanks Kelsey for your help!
Pam E.'s review of PetMeds earned a Very Helpful vote
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Hi Pam and thanks for taking the time to leave feedback! I'm very sorry for your initial experience with your order; customer service is very important to us, and we certainly fell short in this instance. We are happy to hear that Tamara was able to resolve the problem!
~ Abby, PetMeds Pro