The driver pulled in and sat in the truck for a minute or so then he pull off without delivering my package. Tried calling customer service but not able to talk with anyone cause it's all animated and not possible to talk with a live person! If it was up to me I would have chose UPS, I hate it when I order something and the shipper decide to use fedex. I've had nothing but bad experiences with them, anything from damage boxes, damaged goods to drivers with crappy attitudes and now drivers that leave without delivering my package. I really hate this company!