PLEASE DO NOT BUY ANYTHING FROM SAMMY DRESS.COM
I ORDERED 2 ITEMS FROM THEM OF MORE THAN 50$ ON THE 14TH OF NOVEMBER.
THE TRACKING # THEY PROVIDED WAS BOGUS FOR ONE ITEM, FOR THE SECOND ITEM, IT SHOWED THE PACK WAS SENT ON THE 7TH OF DECEMBER AND THEY KEPT REASSURING ME THAT THEY SENT IT 14TH OF NOVEMBER.
I WAS SUPOOSED TO GET A REFUND BECAUSE ONE OF THEIR ITEMS WAS OUT OF STOCK. THEY TOLD ME THAT BECAUSE I OPENED A PAYPAL DISPUTE, i WNT GET A REFUND TILL I CLOSE MY DISPUTE. SINCE I AM NOT STUPID, I DID NOT CLOSE THE PAYPAL DISPUTE. I GOT MY MONEY BACK TODAY THROUGH MY PAYPAL AND I AM JUST HAPPY THE NIGHTMARE IS OVER.
THEY ARE THIEVES, STAY AWAY! I ORDERED FROM CANADA. ALSO I SHOULD ADD THAT WHILE I WAS STILL COMMUNICATING WITH THEM AND TRYING TO REASON WITH THEM, THEY TOLD ME THE REFUND WAS FAILING IN THEIR SYSTEM AND THEY NEED TO TO "RECHECK" tHEIR FINANCIAL SYSTEM. I AM NOT 4YEARS OLD, SO I CAN SMELL BS
Dear Oyindamola,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset our customer.
Would you mind to tell us your order number firstly so that we can check for you and give you extra compensation for the inconvenience if the issues are true.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Best Regards
Sammydress Customer Service