All they care about is money, customer care isn't a concern for them. You get a new phone and number? Well if you can't get in to your email better be ready to hand over your debit or credit information so they can help you simply recover your account one time. I personally won't be using their services ever again and I wouldn't recommend anyone to use their services either. A one star review for the service I have received is generous.
Oscar,
We're so sorry you haven't received your order yet, please contact us at support@rebelsmarket.com with your order number so we can track down your order. We want to ensure that you're happy.
Sincerely,
Belle